Shipping policy

At Berony, we aim to provide a seamless and reliable shopping experience. Below is an overview of our shipping policies to ensure clarity and transparency for our customers.

Shipping Locations

We proudly ship our products worldwide, ensuring that customers from every corner of the globe can enjoy our offerings.

Shipping Providers

We partner with trusted carriers, including ePacket, EMS, DHL, TNT, and UPS, to deliver your orders promptly and securely.

Delivery Timeframes

Our standard shipping duration is 7-10 business days from the shipment date, regardless of the destination. Please note that unforeseen circumstances, such as customs delays, may impact delivery times.

Shipping Costs

  • Free Shipping: Orders over £85 qualify for free shipping.
  • Flat Rate Shipping: Orders under £85 incur a shipping fee of £4.19.

Order Processing Time

We strive to process all orders within 1 business day. However, during periods of high demand, processing may take up to 2 business days.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can monitor the status of your shipment using our tracking tool at https://berony.co/apps/track123.

Handling and Packaging

Our standard shipping includes careful handling and secure packaging to ensure your items arrive in excellent condition. Customers can choose to add Shipping Protection for an additional £4.99 to safeguard their order against unforeseen mishaps.

Customs and Duties

There are no additional charges for international shipping. Berony covers all necessary customs and duties to provide a hassle-free experience for our customers.

Returns and Exchanges

For information on our return and exchange policy, please visit https://berony.co/policies/refund-policy.

Lost or Damaged Shipments

If your shipment is lost or damaged, please refer to our refund policy at https://berony.co/policies/refund-policy.

Restricted Items

At this time, there are no specific items restricted from shipment. However, we comply with international shipping regulations and restrictions where applicable.

Customer Support

Should you have any questions or concerns about your shipment, our customer support team is here to help. You can reach us at info@berony.co, and we will respond within 24 hours.